Home / Contact & Support

Contact & Support

Questions about an order, wholesale or a custom design? We're here to help.

πŸ’¬

Customer Service

Chat or email β€” replies within 2 hours.

πŸ“¦

Order Support

Track, change or return orders anytime.

🏒

Business Sales

wholesale@mobilecare.com

πŸ“ž

Call Us

+1 (800) 555-0199

Send us a message

Customer support

Business Hours

  • Monday – Friday9:00 – 19:00
  • Saturday10:00 – 17:00
  • SundayClosed

Track Your Order

Follow Us

Location

Visit Our Store

245 Market Street, Suite 12, San Francisco, CA 94105

Store
πŸ“ MobileCare HQ & Store
FAQ

Support FAQ

Do you offer wholesale pricing?

Yes. Orders of 50+ units receive tiered wholesale pricing starting at 25% off retail. Contact our business team for a custom quote.

How long does shipping take?

Stock cases ship within 24 hours. Custom printed cases ship in 3–5 business days. Express options are available at checkout.

Are your cases MagSafe compatible?

All cases marked MagSafe include built-in N52 magnets for full compatibility with MagSafe chargers and accessories.

What is your return policy?

We offer a 30-day no-hassle return policy on all stock products and a reprint guarantee on custom orders.

Can I book in-store installation?

Absolutely. Use the booking form on our Services page to reserve a screen protector or accessory installation slot.